How to manage Users?

Add User

User registration can be done by two methods:

Auto provision where users will sign up to your system using your account domain.

Manual Set up Alternatively, you can add users from the account manager as below:

  • Click on Add User,
  • Enter User Email,
  • Enter Name,
  • Enter Password,
  • Click on Add User.

Users

Copy User Email

To copy the email address use the button Users on the left of the email.

Users

Filter Users

Search for a user by typing in the search box a text to filter by email or country.

Filter

User Management

To view and manage the user details, click on the email address.

User Details

In addition to user details, you can view at the bottom a list of the registered players:

  • hash code: the code that appears on the device and used to register on the management console,
  • device name
  • status (online/offline),
  • last seen date and time,
  • when was the device added,
  • and the software version.

Change User Name

Click inside the name box and change the user name. Click outside the box and the name will be autosaved.

View Details

Click on View Details near the name to view more details about the user (storage usage, number of used licences over the total and country).

View Details

Sub User

To add a sub user to a user’s account, click on Add sub user. The sub user will be granted access with his email to use this account’s management console.

Sub User

To close the user details and go back to the main users list, click on the X button on the top left corner.

Disable User

To disable a user and block the account, click on Disable.

Add licence

Add licence

  • To add licences to a user, click on Add licence.
  • Choose from the drop down one of the created licences. (to create licences refer to licences)

Add Trial

Add Trial

  • To add a trial licence to the user you are viewing click on Add Trial.
  • Click on yes to confirm

The user will have a trial licence added to his account. He can add a screen to his account by using the client admin console.